Soundboard Design
SAT 7.28.2018
$987 / yr - 7 LECTURES + BONUSES
*CAN'T MAKE THE LIVE LECTURE? Full online access to the lecture recording and related downloads is granted to all ticket holders.
Goals—In this masterclass, you'll understand:
  • What is a soundboard, really?  
  • What do we want out of a soundboard? 
  • How exactly does a soundboard work?
  • How are stiffness, mass, and damping characteristics integrated to achieve what a soundboard must do?
  • What are the various ways that crown can be formed and what are the consequences of crowning using different methods?
  • What are the inherent problems with compression crowning?
  • What are "creep," "creep rate," "creep strength," and "creep recovery?" 
  • What are some empirical test can be used to understand soundboards better?
  • How does crown disappear over time?
  • Why is no method of restoring crown truly effective?
  • What characteristics of piano tone change when crown is lost and why?
  • If I didn’t restore crown in the soundboard why does the piano sounds better? 
  • Why conventional soundboards are laminated in a way you may not have noticed.
  • What kind of solutions can we implement to improve a soundboard's effectiveness? What are the step by step methods of implementing those solutions?
  •  What do stressed-skin composites and I-beams have to do with soundboards?
  •  What unique method of soundboard restoration can Del share and what are the results of some empirical tests of this method?
  •  Where did the piano industry go wrong with laminated soundboards?
  •  What are unique new ideas in the development of composite soundboards?
  •  What composite ideas is Del dreaming up and testing right now?
  •  Why is the transition to laminated wood and then composite soundboards is inevitable?
  •  What is your role in the evolution of piano soundboards?
  • *Full online access to the lecture recording and related downloads is granted to all ticket holders.
   Delwin D Fandrich, piano designer and builder, has been actively involved in the piano industry since the early 1960s. He began as a piano technician doing basic piano servicing, and over time he grew his business into a major piano rebuilding facility. He has been an active member of the Piano Technicians Guild since 1972.

   Fandrich worked as service manager for Oregon’s largest Steinway dealer and continued as the official piano tuner for the Oregon Symphony Orchestra. Increasingly dissatisfied with the performance of new pianos, he began studying piano design and manufacturing techniques, ultimately becoming Director of Piano Research and Development for the Baldwin Piano & Organ Company. 

    In 1989 he made another career shift, becoming at the time America’s only independent design and manufacturing consultant. His first project was to design and build a 190 cm (6’ 3”) grand piano for the Charles Walter Piano Company, followed by assisting the company in setting up their first grand piano manufacturing facility. Ten years later he designed the Walter 175 cm (5’ 9”) grand piano.

   During the early 1990s he designed and manufactured the 122 cm (48”) Fandrich Vertical Piano, which was labeled “revolutionary” by Larry Fine in The Piano Book, third edition. Utilizing his patented soundboard system (U.S. Patent #5320018), this piano has been called one of the best vertical pianos of its size ever built. A CNN video of this factory can be seen on

   During 2008–13 Fandrich worked with Young Chang redesigning their entire product line and refining their manufacturing systems to improve build quality and performance consistency. Most of these new designs are now available in the United States and Canada.
   Fandrich has written extensively on the subjects of piano design, manufacture, and acoustics. He authored a long-running series of articles for the Piano Technicians Journal, “The Designer’s Notebook,” that explained piano technology for the technician from a designer’s perspective. Fandrich also updated and republished the historic book, Piano Tone Building, adding numerous footnotes and comments, correcting errors, and bringing the work up to date. More recently he contributed to the book “An Introduction to Spectral Analysis of Musical Sounds” by David M. Koenig (Oxford University Press, 2014).

    Fandrich lectures extensively on piano technology and design topics in the U.S., Europe, Australia, Korea, and China. In addition to his factory consulting work he maintains several active research projects in his workshop in Olympia, Washington.
A Stellar Reputation
Congratulations Del!
In June 2018 Del Fandrich was inducted into the Piano Techncians Guild's Hall of Fame
"In this business, the vast majority of piano technicians just plod along tuning pianos,...So Del stands out like a sore thumb. He's leagues ahead of most people in his thinking. He's also somewhat immune to criticism because no one knows enough to criticize him."
 --Larry Fine, Author of The Piano Book
"Del has my most sincere respect and admiration. He has had a career in this industry that has resulted in "Del Fandrich" becoming a household name among his peers. As a result, he has been hired by several truly artistic piano manufacturers. His deep knowledge of the acoustic piano, its design elements, and their execution are exemplary.

My personal and professional experience with Del has only been stellar. In every conversation with him, his passion is unmistakable. It is my hope that he is able to become more involved in my organization and product."
--Rich Galassini, Co-Owner Cunningham Piano Company, Philadelphia, PA
"When you short list prominent piano designers in North America, you will always run into Del Fandrich."
"Del Fandrich is one of the very best piano designers in the world"
"Del has proven that it is possible to design a very musical compact grand piano with a nice action, and he has also done a masterful job of designing a bass/tenor break that is barely noticeable."
--Jim Carney, Piano Technician, New York, NY
"He could take a pile of lumber and a spool of wire and build a piano. There are only a few people in the world who can do that."
--Susan Willanger-Cady, RPT, Seattle, WA
Soundboard Design
SAT 7.28.2018
$987 / yr - 7 LECTURES + BONUSES
*CAN'T MAKE THE LIVE LECTURE? Full online access to the lecture recording and related downloads is granted to all ticket holders.
How to Listen to A Piano
Grand Action: A Balancing Act
Under the Bridge
How to Make a Piano Sing
The Art of Voicing
Season Pass
$987 / yr - 7 LECTURES + BONUSES
  • Season Pass can easily pay for itself
  •  You won't have to leave your home, office, workshop or studio. 
  •  You won't pay for gas. 
  •  You won't pay for lodging. 
  •  You won't pay for flights to far off locales. 
  •  You won't lose potential income generating time while traveling. 
  •  You won't get tired or uncomfortable sitting for hours in a car or plane, in traffic or in line. 
  •  You won't miss your family. 
Only Available With These Presentations
1. Gain free access to download related resources—valuable documents containing written instructions, software tools, and more... 

priceless information, all kept in one place, that will give you the confidence to implement your new skills.
2. Join an exclusive Facebook group for extended discussion of topics covered. How many instructional recordings do you have that come with membership in a private ongoing discussion group? 

How much faster could you learn and apply these concepts if you had the support of a worldwide community exclusively focused on each lecture topic?
3. Live, interactive participation. Solidify your learning. Ask the questions you want and get the answers you need. 

Then enjoy the video recording as a resource for solidifying these concepts.
4. Access the recording. Watch again and again. Have the freedom to review the video at the moments that are most important to you. 

Why pay for the same or similar lecture twice when you can drill in essential content that you've already paid for? 

Be efficient with your investments.

5. View the video recording from any mobile device, at any time—even while you work on a client's piano. How many of your existing DVDs and Books are you able to view from your smart phone? 

Do you have a photographic, minute-by-minute memory of that last conference presentation? 

Why not relax and enjoy 21st century access?!
6. Enjoy a complete, searchable video transcript with time stamps, documenting every word. Search for terms and locate when they are discussed in the video. 

Waste no time finding the information you need when you need it.
7. Participate in a new experience, unlike any convention presentation or previously recorded material. 

Share in the fun and excitement as one of the privileged few original lecture participants.

There will be nothing dry or boring about this content!
We asked for feedback on our previous masterclasses and the response has been great!...
"[The instructor] is very good at this level of voicing. His experience at both Steinway and Mason & Hamlin far exceeds many of our experiences."
--Ron Moore: 
Moore's Piano Service, 
Fort Wayne, IN. 

Graduate of the Randy Potter School of Piano Technology. 
"[The instructor] is very competent in the field of voicing and does a fantastic job of transferring his knowledge to the participants of his lecture. I was very enlightened and entertained and appreciate his willingness to impart his knowledge with others."
--Jordan Porter: 
Fine Tuning, 
Boise, ID. 

Graduate with Highest Honors of the Randy Potter School of Piano Technology.
"While I already have a grounding in these areas of work, hearing another viewpoint gave me a new perspective on how to approach this subject. You should never stop learning, and this lecture substantially broadened my knowledge and understanding of piano tone control. Excellent work!"

--Julian Dendy
UK Piano Technician
Newark, Nottingham, United Kingdom
"[The instructor] knows what he is doing and is not afraid to share it. Very thankful for that as a technician that is new to this business"

--Wayne Knox
Wayne's Piano Service
Belton, TX
Unlike Any Existing Content Or Live Lecture
1. Enjoy a suite of resources. This lecture is not meant to replace any existing content, recording or conference presentation. A true craftsperson will seek education in multiple formats wherever they can. This is a completely unique, all-new way of learning with special features added to make it an undeniable value.

2. Avoid the frustration of sitting at the back of the room or crowding to the front as is typical in conference presentations, especially the good ones. Every participant and viewer has the exact same, up-close, loud-and-clear access to this engaging lecture.

3. Make valuable new professional connections and friends throughout the world. When you participate in this lecture and join the group of technicians who will treasure the recording you'll begin to build relationships with and recognize a whole new set of techs worldwide that are friendly, helpful and serious about learning. Although it's not the same as grabbing lunch at the convention, the barriers of space and time are broken down and professional relationships become a whole new experience.

4. The value is clear. If you are attending a national convention you might end up spending hundreds per class, even if you can fit in 15 or more lectures. Because, when you do the math, you can spend as much as $3,000 on travel, lodging, registration, rental cars, etc. And you're likely to miss out on several hundreds or thousands of dollars in missed work opportunities too.

Do not attempt a comparison. This experience is a world apart from what you'll find at a convention or in a book or traditional recording.
What previous live lecture participants are saying:

For each previous lecture we've conducted a thorough surveys afterwards. Here's what we learned when we asked "How much could one lecture's content increase your income in the next 12 months?"
A full 91.7% of participants surveyed predict earning extra income because of one lecture.

Some foresee a returns of$10,000 or more.

Apply your knowledge and pay for it outright. 

Double, triple, 10X or 100X your investment.

You decide.
What previous live lecture participants have been saying:

Would you recommend this lecture? If so, why?
"Oh yes, [the instructor is] amazing. He's a pro, and a real talent in teaching and has so much experience that he really knows what he's talking about. Also, he can present things very logically and is easy to understand, but still is funny and nice to listen to."
Kirsi Lassi
Kirsi Lassi: Finnish Piano Technician. Student of the Bechstein factory in Berlin and the Yamaha Piano Technical Academy in Japan. 
Would you recommend this lecture? If so, why?...
"Yes, clarifies some things people (including myself) think they are experts in, but are not."
"Yes, lots of good information not normally available in my circles"
"Yes, to push understanding of what we are doing as techs."
"Very educational for all techs."
"[The instructor] made the math easy to understand, and explained how the numbers actually make the touch feel—bringing theory to practice."
"[The instructor] is a consummate professional and presents his material with attention to detail." 

--Mark Campbell
Campbell Piano Shop
Calhan, CO

What are the Piano Technicians Masterclasses?
If you are a piano technician who's obsessed with quality. If you're constantly looking for ways to improve. If you just can't get to every guild meeting or every piano industry convention, but you're determined to learn advanced skills and offer the highest quality of service to your clients. If you are leaving money on the table because you want to offer more to your clients but not before you know exactly how to do things right. If you want your clients to love you and to feel that you are offering them the very best...
high quality
Dynamic instructors
  • Advanced: Topics that will enrich your craft.
  • High Quality: High quality audio and video.
  • Dynamic Instructors: The best of the best.
The Piano Technicians Masterclasses are a new series of advanced, high quality, in-depth, interactive training seminars offered to the discerning piano technician. Each unique lecture is hosted by a recognized expert in the piano industry, who is not only experienced in practice but who is also a dynamic and successful educator.
Obessed With Quality
Determined to Learn Advanced Skills
Clients Love You
Global Access
Our mission is to offer access to each new, innovative lecture, to qualified technicians regardless of their location on the globe. Lecture participants have the opportunity to form globe spanning relationships with other technicians who care about advancing the piano Industry. 
"PTM allows me to join the classes I otherwise wouldn't be able to, because of geographical issues."
"PTM [Piano Technicians Masterclasses] has the potential to change how we learn our craft and trade."
"It allows me to attend lectures by top teachers at home."
"PTM is a good source to learn from home."
"It is incredible to have this platform enabling technicians from different parts of the world to share skills and knowledge. We're no longer restricted geographically."
"This is a great way to further your education"
"This class does indeed have value for me and was well done. I look forward to the next one." 

--Wayne Knox
Wayne's Piano Service
Belton, TX
"This was a great class on a great platform. Far better than having to travel and lose a weeks worth of work and sit in a cold hotel room for 2 hours." 

--Ron Moore
Moore's Piano Service
Fort Wayne, IN

high quality
Dynamic instructors
Obessed With Quality
Determined to Learn Advanced Skills
Clients Love You
Season Pass
$987 / yr - 7 LECTURES + BONUSES
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