What's in the episode ?
A stellar reputation in the piano industry.
"Eric is exactly what you would hope for in any service provider: He has consistently been responsive to my requests, shows up early or on time and stays in touch for follow up work that was required. He is up-front about his pricing and holds himself to a high standard for the work he provides. The integrity he brings to both the service side and the business side of his work is admirable."
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