What's in the episode ?
A stellar reputation in the piano industry
"The thing about Sally is that she is as nice as she is smart and talented when it comes to piano technology. I'd say she is at the very top of her field world-wide, as a concert piano technician, and I would not be exaggerating."
"Sally has done just about every job in the industry over the years and everybody knows her. For instance, Sally was the head of Bechstein USA for a good number of years."
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